What is UCaaS?
Unified Communications as a Service (UCaaS) refers to the integration of messaging, telephony, collaboration and productivity in a single interface across multiple devices, delivered via the cloud. In the most basic of terms, UCaaS provides businesses with the tools they need to make calls, have meetings, work on documents and communicate online.
Primary UCaaS components:
Why UCaaS matters
Business is rapidly moving to the cloud, and so are the ways we communicate and collaborate for work. Modern companies and their employees want to be able to make calls, have meetings, share files and chat using the same interface, on the same app, across their desktop, laptop, phone and other mobile devices. If you want to stay competitive and make sure you’re ready for the future, implementing UCaaS is a great way to make it happen.
Cut down on time spent clicking around by making calls, joining meetings & sharing files with a single app
Consolidate subscriptions for calling, meeting technology & productivity onto one affordable monthly bill
Reinvest time and money saved into other business priorities like client relationships, marketing or R&D
Combine the power of Microsoft and Voice
All you need to enable UCaaS is a Microsoft 365 subscription and a voice plan.
The UCaaS advantage
By bringing your productivity, collaboration and communication tools under one unified umbrella, your business can increase efficiency and cut costs, all while maintaining safety and security.
Hub for Teamwork
Microsoft Teams acts as a single portal for chat, video conferencing, collaboration and voice calls.
Work from anywhere
Users can access Microsoft 365 apps and files from anywhere at any time, connecting mobile and remote workers in real time
Combining multiple tools into one solution is far simpler than purchasing them separately
No more dead air
Improve customer service by ensuring calls are always answered and correctly directed